• Corporate Responsibility
• Policies
  • Code of Conduct
  • Whistleblowing
  • Employment
  • Environmental, Health and Safety
  • Competition
• Organisation and Management
• Recent Achievements and Developments
• EHS Performance Data
• Priorities, Plans and Targets
• 2008 SRI presentation

Continuous improvement in Charter is driven by appropriate policies, management systems, resources and operational performance measurement. The policies that provide the framework for the management of CR are:

• Code of conduct – this provides a framework for all Charter employees, anywhere in the world, in the conduct of the business.
• Whistleblowing – arrangements are in place to enable employees to report any issues of concern in confidence; to ensure that such reports are investigated quickly and thoroughly; and to enable appropriate actions to be taken.
• Employment – the policy is based on recruiting, training and developing employees who meet the requirements of the job regardless of gender, ethnic origin, age, religion or sexual orientation.
• Environmental, Health & Safety – Charter is committed to providing the highest level of protection of the environment and to safeguarding the health and safety of its employees, customers and the community.
• Competition Policy – this covers any oral or written contact with direct or indirect competitors to ensure there is no interference with the principle of unfettered competition in any industry with which Charter is involved.

These policies are incorporated into an overall policies and procedures manual that applies to all Charter businesses worldwide. The manual has been provided to Managing Directors of all Charter businesses, who in turn have the responsibility to disseminate the relevant contents to all employees and to ensure operational implementation.

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